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O'0=@  g4AdAdNؖ2 0xppp0 <4BdBd 08wNʚ;ʚ;<4!d!d 0<4dddd 0~0___PPT10 pp>___PPT9 / 0z? -O =  PThis five-year Business Plan was developed by the management team of XYZ Electronics Pty Ltd and facilitated by Genesis Management Services Pty Ltd. The purpose of the plan is to provide a strategic framework and direction to ensure focused decision-making by the management team. The business planning process comprised: a three-day workshop involving the management team to: - identify key issues - establish key objectives - develop broad strategies meetings with functional managers to develop detailed strategies, action plans and timetables a final meeting to  sign-off the plan prior to presentation to the Board of Directors. The consultants would like to thank the executive management team for their frank and constructive contributions and assistance in preparing this Business Plan.PG8oPo) _       !"#$%&'()*,+- .!/"0#M@OBPC%&'^Q`S+,-./012;<>obpcqd?@IJKLMVWXYub/     !"?ABPRabct !"#$()*3456789:ABDEFPQRSTZ[\]P,  0` ̙33` ` ff3333f` 333MMM` f` f` 3>?" dd@,?" dd@%   " @ `"  n?" dd@   @@``PN   @ ` ` p>>  ph ( 8V   ZNxaxa1?# l Page * d  <1?:udB   <DjJ?@B  s *@޽h ? 1( !BPT_PRS 0 ZR( Tw:L,. @  Z=bf bf 1 ? ^ = RClick to edit Master text styles Second level Third level Fourth level Fifth level!     Sp  01 ?!;x  =B  s *g ? a(80___PPT10.'|     0( Lu-)*  B  s *g ? a(80___PPT10.'|@ͳ 0N0 ,$0( AxJ5;(;   Z 3=1?I HSTRATEGIC PLAN0=  Z4=1?`  C JULY 1999  O  Z<=1?V  GXYZ ElectronicsO$8 UH HT  c BCNDEF8c?MM @UH  c BCDEF1? @rb{   TB=xaxa1? L1999-00 to 2003-040=H  0@޽h ? 1(  0N0 ^ V @ (  d  <1?`d  <1?`p   T$ =1?`0 z This document has been prepared by Genesis Management Services Pty Ltd on behalf of XYZ ELECTRONICS. This document is tendered on the express condition (acknowledged by the recipient s acceptance of the document) that the publishers authors and contributors in particular Genesis Mnnagement Services Pty Ltd, their employees, associates and agents are not responsible for any errors or omission actions or the results of any actions taken or omitted to be taken upon the basis of information in this document. The publishers authors and contributors expressly disclaim all and any liability (whether arising by reason of negligence or otherwise) to any person or corporation whether in receipt of this document or not in respect of anything and the consequence of anything done or omitted to be done in reliance whether whole or partial upon the whole or any part of the contents of this document. NOTE: The content and figures in this presentation have been disguised and are provided for evaluation purposes only. It is not to be copied or used for any other purpose than that approved by Genesis Mnnagement Services Pty Ltd .$v , 4    H '=1?7; ` Disclaimer #hh88H  0@޽h ? 1(b  0N0   ((  (d ( <1?`d ( <1?`pd ( <1?`d ( <1?`pd ( <1?`d ( <1?`p  (# lhV=1 ?0@ = 0n   ( H$_1?7;" f1.0 INTRODUCTION#hh88H ( 0@޽h ? 1(  0N0 F > P0 (  0d 0 <1?`d 0 <1?`p 0 TN_xaxa1?P@ WThis Business Plan sets out the Vision and Key Objectives for XYZ Electronics for the period 1999-00 to 2003-04, and documents the Key Strategies and Action Plans to be implemented by Management over the next year or so to achieve these Objectives. In summary, by the Year 2003-04, XYZ Electronics will have consolidated its position as the global market leader for the consumer and health-care markets for its range of electronic products, and will be recognised as an emerging global force in industrial products. It will have a turnover of at least A$170 million, of which around 65% is earned from exports, generating group pre-tax earnings of at least A$55 million. Through effective tax structures and transfer pricing, the Group tax rate should be 20-25%, and distributions to shareholders of after-tax earnings in Australia should reach $27 million pa from 2002-03. The company will employ some 1000 people, with operations in Australia, the USA and Italy, and distributors in other key regions. XYZ Electronics will remain strongly research-focused, but will progressively develop a stronger focus on marketing and business development. In line with its international expansion and establishment of discrete business units, there will also be a stronger emphasis on information technology and systems to efficiently meet the information and communication needs of the organisation. Achievement of XYZ Electronics objectives will be measured by Key Indicators such as profitability, sales growth, international reputation, quality, customer perceptions and employee satisfaction. The key risks facing the business, such as loss of key people in critical roles, supply failures, breaches of IP and the Millenium Bug are addressed where possible in the Plan.  Z  0 HW_1?7;  k2.0 EXECUTIVE SUMMARY#hh88H 0 0@޽h ? 1(M 0 ` ( #      Hl_1?7;  k2.0 EXECUTIVE SUMMARY#hh88l   0A ??0ad     H_1?~ bSales A$ millionhh88   H_1?   `Key Milestoneshh88   <ԥ_1? ` bREVENUE FORECAST 2hh88^B   6D1?  H   0@޽h ? 1(  0 pHK(  H H H_1?7;  k2.0 EXECUTIVE SUMMARY#hh88l H 0A ??P   H Hx_1?VZ  \ A$ million  hh88 H <_1?|P lPROFIT & DIVIDEND FORECAST 2hh88H H 0@޽h ? 1(a   0N0 0 X(  Xd X <1?`d X <1?`pd X <1?`d X <1?`pd X <1?`d X <1?`p  X TA ?1? X $ 0 0  X H$_1?7;  m3.0 CORPORATE DIRECTION#hh88H X 0@޽h ? 1(  0N0 91`(  `d ` <1?`d ` <1?`p ` Tyxaxa1?2M  N8The following senior executives participated in the business planning process: xxxxxxxxxxx Chairman xxxxxxxxx CEO xxxxxxxxx Development Director xxxxxxxxxx Marketing Manager xxxxxxxxxx Product Manager xxxxxxxx Sales Manager xxxxxxxxx Administration Manager xxxxxxxx Business Manager, Health Products xxxxxxxx Business Manager, Industrial Products xxxxxxxxx Production Manager The team worked as group during the planning workshops and individually or in smaller groups within their functional areas to develop their respective strategies and action plans. 99Q      $(  ` H'y1?7; g3.1 Planning Team#hh88H ` 0@޽h ? 1( 0N0 yq ( xa   T0Cyxaxa1? o  ECompetitors reverse engineering Diminishing Australian market Mature consumer market Regional conflict - affecting market accessibility Downsizing trend of health institutions Internet - damage from propaganda International trade/tax legislation Legislation on health-care US economic situation GST in Australia Y2K Strong A$FFhh88  HQy1?7; n3.2 External Environment#hh88  HZy1?{t; ] Opportunitieshh88  Hdy1?0  @New technologies Joint technologies for industrial products Corporate joint ventures/teaming Industrial patents Rationalisation of distributors Legislation for industrial products Aging of target consumer market Internet marketing Conservative consumer competitors Government support for R&D and other incentives Weak A$AAhh88  Hqy1?|< WThreatshh88H  0@޽h ? 1(!  0N0 &pI(  pd p <1?`d p <1?`pd p <1?`d p <1?`pd p <1?`d p <1?hy  p T yxaxa1?I  Y Successfully commercialised in three core segments Successfully commercialised at least one other product internationally Sales turnover of $170m pa Net profit before tax of $55m (32% on Sales) No 1 in the world consumer and health-care markets A fully-developed presence in USA/EU for all products Joint-ventures with complementary technologies 1000 people employed worldwide A range of industrial systems licensed to international specialists A major force in the Australian industrial market Full global distribution for health products Strategic alliance in Israel New electronic control systemfZ 2j,Y p # lgyxaxa'1'))?y`Q  OBusiness Vision for 2003-04 p Hy1?7;b g3.3 5-Year Vision#hh88dB p <D1?X X 0jB p BD1?X H jB p BD1?X H jB p BD1?BX H BjB p BD1?PX H PjB p BD1?^X H ^jB p BD1?i X H i jB  p BD1?n X H n jB !p BD1? X H jB "p BD1?N X H N jB #p BD1?V X H V jB $p BD1?^X H ^jB %p BD1?0X H 0jB &p BD1?h X h H p 0@޽h ? 1(   0N0 c [  x(  xd x <1?`d x <1?`pd x <1?`d x <1?`pd x <1?`d x <1?`pd x <1?h  x Ty1? \^What are we especially good at right now? dedicated, performance-orientated people best product technology in the world international business (70% exports) financial control responsive to customer needs interface between marketing and research & development creating a dynamic culture achieving short concept-to-market lead time How will we win in the future? international market presence/image being proactive in rationalising consumer products industry continued development of new technology greater degree of control of distribution channels a modular approach to product technology & design stronger marketing function improved product development processes more formalised but still flexible organisation structure & systems joint-ventures with other firms proper resourcing of industrial division identifying another international product opportunity~+!4 )#> [ N#   x Hy1?7; g3.4 Key Questions#hh88H x 0@޽h ? 1(  0N0 * "  ( 1 XB  01?  XB  01?  d  <1?`d  <1?`pd  <1?`d  <1?`pd  <1?`d  <1?`pd  <1?h,   f\yxaxa1))?mh 05  `World s leading bio-tech electronics technology11   fyxaxa1))?mP5  [%Consumer Health Industrial globally&&   fyxaxa1))?xH@  l4Research, design, development, production, marketing5(25   `{xaxa1))?CQ G DProducts (2    `{xaxa1))?Cqg CMarkets (2   `{xaxa1))?W1'1 F Activities (2 XB  01?-L L eXB  01?-lleXB  01?A,,y  H {1?7; j3.5 Business Mission#hh88H  0@޽h ? 1( 0N0 NF(  8 *?` *?`  Zx'{xaxa1?*nN ? STRENGTHS   l  <1?@`l  <1?p@`  Z+{xaxa1?*}   C OPPORTUNITIES   Z<){xaxa1?*  =THREATS    T8{xaxa1?h H technology sustainable continuing advancement matching technology to customer needs ease of use good range of accessories ISO-9001 reliability wide product range customer service {4   T?{xaxa1?G  flack of repeatability in repair and servicing performance in air testing ergonomics mechanical qualitygg u   T@{xaxa1?}  k)repackaging of technology hybrid circuits** u   TT{xaxa1?  Jlegislation/limiting access new technology piracy of patents mature marketKK  u--   T_{xaxa1? n F ISO-9001 lower whole-of-life cost technology sustainable continuing advancement matching technology to customer needs ease of use reputation robustness & reliability relatively inexpensive to manufacture {3  T`{xaxa1? G   ahigher power consumption initial perception of difference product iterations servicing & trainingbb  u--   Tl{xaxa1? }   };arrays joint-venture with other technologies discrimination<< u  T{xaxa1?  x6piracy of patents new technology competitor propaganda77 u  T{xaxa1? n?N BISO-9001 sensitivity innovative technology Ten satisfied customersCC {!  T{xaxa1? G?  Sno satisfactory product too heavy difficult to manufacture susceptible to vibrationTT u[  TDL{xaxa1? } ?  industrial products (huge market) new legislation re food, etc alliances with insurance companies expansion of world market market demand  u--  Tt{xaxa1?  ? 2piracy of patents new technology product liability03(   u  T{xaxa1? m @CONSUMER (2    T({xaxa1?  m C HEALTH-CARE (2    Th{xaxa1? ?m B INDUSTRIAL (2    ZL{xaxa1?*G  @ WEAKNESSES     H{1?7;  q3.6 SWOT Analysis - Product#hh88H  0@޽h ? 1(x 0N0 (  y8 F F  Z{xaxa1?  ? STRENGTHS     ZX{xaxa1? L  @ WEAKNESSES     Z {xaxa1?L   C OPPORTUNITIES    Z{xaxa1?  =THREATS [   Tt{xaxa1?   distributor margins (export) value-for-money perception of quality = higher prices high margins manufacturing options range of price points uV   TT|xaxa1? L  rsome products are low value-for-money (compared with competitive products) uncompetitive at lower end of market.7%s u/   T|xaxa1?L  Ghigher-performance product at high-price lower end of market (export). H  umm   T|xaxa1?  \discounting exchange rates u4  T|xaxa1?  fvalue-for-money perception of quality = higher prices high margins understanding of tendering processgg u  T,|xaxa1? L  b non-standard pricing (tendering)!! x  T-|xaxa1? L   c!premium price for technology edge"" xp  T7|xaxa1? < subject to bureaucratic purchasing processes (price) secret commissions equivalent machine at lower price differential pricing - customer collusion exchange rates uf  61?Ff  61?FL   TK|xaxa1?L F  t2premium price for technology high ROI for customer33 u  TX|xaxa1? F Pexchange rates x  T,`|xaxa1?  @CONSUMER (2    Tb|xaxa1?  C HEALTH-CARE (2    TPh|xaxa1?F B INDUSTRIAL (2    H4l|1?7; o3.6 SWOT Analysis - Price#hh88H  0@޽h ? 1(h 0N0 (   d  <1?`d  <1?`p8 %4B 4%B  Zx|xaxa1?%Hp ? STRENGTHS     Z<|xaxa1?%e  @ WEAKNESSES     Z|xaxa1?% q  C OPPORTUNITIES    Zl|xaxa1?%p  =THREATS    NH|xaxa1?HL p 4niche industry local market presence (Aust, USA, EU) customer data base (Aust) technology is promotional strength good quality promotional materials (some) company image good success stories ,&r~   T|xaxa1?eL  u%marketing resources/budget (USA, EU) &% & ~|   N||xaxa1? L q  build up image and credibility differentiated marketing strategies USA/EU build database in new markets use Internet trade shows & exhibitions new market segments (eg Baby Boomers) ~   T|xaxa1?p L  j(disinformation industry feeds on rumours)) ~  T|xaxa1?4L L @CONSUMER (2     T|xaxa1?B HBh >UN endorsement endorsement by international research community?? xQ  T|xaxa1?B eB  promotional materials poor representation (reliant on distributors) not recognised as a supplier of hospital equipment low profile ~  T|xaxa1?B Bq  ^more proactive worldwide  ~//   T|xaxa1?B p B >disinformation industry feeds on rumours competitor propaganda?? ~  T|xaxa1?BHBh s1notable success perceived technological advantage22 x  T}xaxa1?BeB  Nno international profile not recognised as a supplier of industrial equipmentOO ~  T }xaxa1?B Bq  x6joint-venture with existing providers market expansion77 ~f  61?Bp B  T|}xaxa1?B 4BL C HEALTH-CARE (2    Td}xaxa1?B4BL B INDUSTRIAL (2    H}1?7;J  s3.6 SWOT Analysis - Promotion#hh88H  0@޽h ? 1( 0N0 e](  d  <1?`d  <1?`pd  <1?`p8 7AS A7S  T;}xaxa1?Al N @CONSUMER (2    Z@}xaxa1?7T ? STRENGTHS     ZE}xaxa1?7   C OPPORTUNITIES    Z I}xaxa1?7!  @ WEAKNESSES      ZM}xaxa1?7  =THREATS    TdQ}xaxa1?Tl  Australian distribution network good EU distribution presence in Italy & USA distribution tailored to each market East-Coast USA distributor good general distribution strategy/system ~   TR}xaxa1? l  z8dealers in Eastern Europe, etc franchises Internet sales99 ~8   T]}xaxa1?l !  jpoor-performing West-Coast USA distributor diminishing dealers lack of contracts with dealers in Australiakk ~+  Tg}xaxa1? l  ]retailing poses conflict with wholesalers competitors develop innovative distribution network^^ ~   T,|}xaxa1?h T[ ?presence in USA and Italy for consumer products (not exploited)@@ ~f  61?h  [   T}xaxa1?h [!  Adistance from major markets no physical presence in major marketsBB  ~//f  61?h [  T}xaxa1?`TS f"only Australian local manufacturer# 2# ~  T}xaxa1?`S!  ]distance from major markets ~  Tx}xaxa1?` S  \franchising, licensing  ~//f  61?` S  TԬ}xaxa1?h A[N C HEALTH-CARE (2    T`}xaxa1?`ASN B INDUSTRIAL (2    Hh}1?7; o3.6 SWOT Analysis - Place#hh88H  0@޽h ? 1(  0N0    (  d  <1?`d  <1?`pd  <1?`d  <1?`  Z<}xaxa1?$ S ? STRENGTHS     Z}xaxa1?U$   @ WEAKNESSES     Z}xaxa1? $   C OPPORTUNITIES   Z8}xaxa1? $  =THREATS =  T}xaxa1?S wmulti-skilled workforce self motivation opportunity for growth recognition of performance comprehensive range of skillsxx ~1  T}xaxa1?U  kfunctional boundaries lack of HR policies reliance on R&D Director for innovation general awareness of OH&Sll ~  Txaxa1?   ]can attract the best people ~  Txaxa1?  Okey people headhunted potential for overwork due to high growth rate of companyPP ~   Txaxa1?] Cloyalty highly-skilled team spirit management depth succession planDD {  H1?7;R  p3.6 SWOT Analysis - People#hh88H  0@޽h ? 1(  0N0 Y Q  (  d  <1?`d  <1?`pd  <1?Ttd  <1?Tt  Z49xaxa1?$ S ? STRENGTHS     Z:xaxa1?U$   @ WEAKNESSES     ZBxaxa1? $   C OPPORTUNITIES   Z0Axaxa1? $  =THREATS L  TJxaxa1?S use of contractors to reduce process management/ complexity measurement of performance ability to change process technologies ISO-9001 ~  T1?7;  v 3.6 SWOT Analysis - Partnerships!!#hh88H  0@޽h ? 1( 0N0 {s@!e(   = H[1?7;Z j3.7 Basis for Growth#hh88 > Hxf1? ` hh88d a <1?$d ` <1?$jB ? BD1?$$jB @ BD1?dB A <D?  dB B <D?` ` dB D <D? dB E <D?dB F <D?DD I N0r1? Y AUSTRALIA hh88 J N|1? g  _ NORTH AMERICAhh88 K N1?N  _ EUROPE/ OTHERhh88 L N(1?Y\H - ZConsumer  hh88 M N81?Y - [ Health-care hh88 N Nl1?Y3- \ Industrial  hh88 O N1?Y8- [ New Product hh88d P <1? Q BԷ1?$ ^PRODUCTS  hh88 S Nt1?_F9  [MARKETShh88j T B1?d> U B̀1?  XMature market; Sales levelling off new product launched in 2000-01 to extend market lifeYY  ;hh88 V B؀1?   5Steady growth in market share to reach 30% by 2003-0466 hh88 W B1?   :Steady growth in market share to reach $10 mill by 2003-04;; hh88 X B1?g  lMinimal sales in Australia hh88 Y Bd1? T p  z(Baseline market steady at 1998-99 levels)) hh88 Z B1? T N SBaseline market steady at 1998-99 levels; Unknown opportunities from other productsTT hh88 \ B1?HbN BNew Industrial products launched in 2000; steady growth by 2003-04CC hh88 ] B1? a  0Industrial technology licensed in USA in 2003-0411 hh88 ^ B"1? b 3Industrial technology licensed in Europe in 2003-0444 hh88 _ B,1?& NNew product launched in 2002-03; revenue $2 mill in Year 1, $3 mill in Year 2OO hh88H  0@޽h ? 1( 0N0 {P( 0 d  <1?`d  <1?`p  TH1?(`  XYZ Electronics has identified the following Critical Success Factors which will need to be addressed for it to achieve its Vision: Market leadership in product quality and performance Increased emphasis on product development rather than research Continual product innovation Development of new markets in health-care and industrial segments Recruitment and motivation of top quality staff Effective focus and management of R&D time Effective MIS Effective distribution channels for each product group. \tX tlH   HpL1?7;Z  r3.8 Critical Success Factors#hh88H  0@޽h ? 1(C 0N0 `k(  d  <1?`d  <1?`p  Hy1?7;  o4.0 FINANCIAL PROJECTIONS#hh88l  0AI \ ??^  H  0@޽h ? 1("` 0N0 __p| :_(    HX1?7;*  x"4.1 Revenue and Profit Projections###hh88j  B1?j  B1?p   `(xaxa1?  B  d  <1? Md  <1?U    `(xaxa1?) ^a B     `xaxa1?ca B     `xaxa1?a B     `$xaxa1? ) a B     `xaxa1?a )  B     `0xaxa1?a) ^ B     `<xaxa1? )  D     `HÛxaxa1?) ^ D     `Ǜxaxa1?ac B     `0̛xaxa1?c D     `Лxaxa1?a B     `՛xaxa1? D  ^B @ 61?Ccl^B  61?D^B @ 61?C^B  61?D ^B @ 61?C) 2    `ڛxaxa1? )  B     `ޛxaxa1?) ^ B     `xaxa1?c B     `Dxaxa1? B     `Txaxa1? = Australia      `4xaxa1?a 7USA    `Lxaxa1? a B     `hxaxa1?a A Europe/Others    `xaxa1?a  B     `dxaxa1? DTotal Consumer    `xaxa1?  D     `xaxa1? ) w B     `x xaxa1?) ^w B     `Lxaxa1?s ) #  B     `xaxa1?s) ^#  B     `xaxa1? )  D     `xaxa1? ) ^  D     `@xaxa1?} ) .  B     `"xaxa1?} ) ^.  B     `x&xaxa1?cw B     `L)xaxa1?sc#  B     `d-xaxa1?w B     `2xaxa1?s#  B     `5xaxa1? c  Q     `:xaxa1?} c.  B     `(͛xaxa1?   D     `Bxaxa1?} .  B     `LExaxa1?w GTotal Health-care    `xKxaxa1? w B     `Pxaxa1?s#  FTotal Industrial    `Rxaxa1?s #  B     `Vxaxa1?   C TOTAL REVENUE    `\xaxa1?   D     `]xaxa1?} .  @ Gross Margin      `bxaxa1?}  .  B     `fxaxa1?6 )  D     `jxaxa1?6 ) ^  D     `mxaxa1? )  B     `|rxaxa1? ) ^  B     `vxaxa1? ) O  B     `d{xaxa1? ) ^O  B     `tsxaxa1?6 c  D     `xaxa1? c  B     `xxaxa1?6   D     `슝xaxa1?   B     `pxaxa1? cO  B     `xaxa1? O  B     `ȕxaxa1?6   B Gross Profit      `,xaxa1?6   D     `$xaxa1?   = Overheads      `<xaxa1?   B     `dxaxa1? O  8NPBT    `xaxa1?  O  B     `䋝xaxa1?W )  D     `xaxa1?W ) ^ D     `dxaxa1?W c D     `ػxaxa1?W  D     `辝xaxa1?W  :NPAT    `xaxa1?W   D     `|Ɲxaxa1?; )  B     `t˝xaxa1?;) ^ B     `賝xaxa1?;c B     `ѝxaxa1?; B     `$՝xaxa1?; ICapital Expenditure    `ڝxaxa1?;  B     `۝xaxa1?c A2002-03    `xaxa1? A2003-04    `0xaxa1?  A1999-00 ^B @ 61?cl^B  61?   `xaxa1? )  A2000-01 ^B @ 61?   `xaxa1?) ^ A2001-02 ^B  61? ^B @ 61?) 2 d  <1? ) Md  <1?) ^Md  <1?U ) d  <1?U) ^d  <1?cMd  <1?Ucd  <1?Md  <1?U   `xaxa1?M =Revenue    `Xxaxa1?U EConsumer Products    `xxaxa1? )  B     `xaxa1? ) ^  B     `xaxa1? c  B     ` xaxa1?   B     `xaxa1?   A New Product      `xaxa1?   B     `Pxaxa1? )  B     `xaxa1?) ^ B     `xaxa1?c B     `@#xaxa1? B     `%xaxa1? ? Inventory      `)xaxa1?  B    N-1?@ Z A$ million  hh88XB @ 01?  <,71?  )Figures removed in this illustration copy* 2*) hh88H  0@޽h ? 1(  0N0  ~  (  d  <1?`d  <1?`pd  <1?`d  <1?`,  T@W1?p@  Consumer Products Australia - Decline in overall market demand due to saturation of market USA - Steady growth in market until 30% market share achieved Europe/other - Steady growth in market until 40% share achieved Health-care - Market expected to peak at around 3,000 units in 2001-02 and 2002-03 Industrial - $10m in year 5 is a preliminary estimate, including $4m from exports Gross margin - Marginal increase in Gross Margin from 62% to 64% with increased Health-care and Industrial revenue contribution; Cost of Goods Sold includes 0.25% royalty Overhead expenses - Increases in sales/marketing staff (USA/Europe), overseas operations, systems & administration to cope with growth Capital expenditure - Steady investment in tooling, equipment & computer infrastructure at $1,000,000 pa; New building for Industrial in 2000-01 at $2 mill financed by 20-year mortgage Inventory - Stockturn maintained at 3x throughout forecast period Debtors - One month of Revenue Trade Creditors - Two months of Cost of Goods Sold8 U A= 4 J J w :$  7? G O   HZ1?7;Z ,4.2 Revenue, Profit & Investment Assumptions--#hh88H  0@޽h ? 1( 0N0 JB ( 0   T$xaxa1?/ 0LThe Cashflow projections are based on the following assumptions: Stock Increase - change in value of stock based on average of 4 months stock valued at COGS, assuming forecast Gross Margin Depreciation - based on 20% of capital expenditure for year added back as non-cash Building Loan Repayments - repayment of $90,000 pa for 20 years for new building Royalties - based on 4.0% of sales, included in Cost of Goods Sold Tax - 36% tax rate in Australia for local Consumer Products profits, all health-care profits and local Industrial Products profits; minimal profits generated in US Dividends - full distribution of after-tax profits generated in AustraliaCq H= : A   H,1?7;  n4.3 Cashflow Assumptions#hh88H  0@޽h ? 1(P 0N0 PPd O(  XB @ 01?  H1?7;: m4.4 Cashflow Projection#hh88   `xaxa1? ( ]  B     `xaxa1?> D     `xaxa1? B     `xaxa1?; D     `xaxa1?2 A2002-03    `xaxa1? B     `xaxa1?2 A2003-04    `$xaxa1?2  A1999-00    `(xaxa1?20 U  A2000-01    `xaxa1?2b  A2001-02 d  <1?( ^ d  <1?V    `<xaxa1?( ^ K B     `Hxaxa1?V K B     ` xaxa1?( ^ > D     `` xaxa1?V > D  d  <1?d  <1?   `xaxa1?K B     `xaxa1?K B  d  <1?+    `xaxa1?+ K B     `xaxa1?+ > D  d  <1?;( ^ d  <1?;V    `t$xaxa1?( ^  B     `<(xaxa1?V  B     `4,xaxa1?( ^ 7  B     `.xaxa1?V 7  B     `2xaxa1? ( ^  B     `7xaxa1? V   B  d  <1?;d  <1?;   `<xaxa1?7  B     `Axaxa1?   B     `\Dxaxa1?7  B     `Fxaxa1?   B  d  <1?;+    `Kxaxa1?+  B     `Nxaxa1?+ 6  B     `Rxaxa1? +  B     `Wxaxa1?( ^  B     `X\xaxa1?V  B     `h_xaxa1? V   B     `dxaxa1? B     `hxaxa1? B     ``kxaxa1?   B     `qxaxa1?   B     `rxaxa1?+  B     `\xxaxa1? +  B     `|xaxa1? f  D     `xaxa1? ( ^ f  D     `xaxa1? V f  D     `xaxa1? f  D     `xaxa1? + f  D     `xaxa1?i ( ^   B     `Ēxaxa1?i V   B     `ܖxaxa1?i   B     `xaxa1?i   B     `xaxa1?i +   B     `xaxa1?   D     `Txaxa1? ( ^  D     `ȫxaxa1? V   D     `<xaxa1?   D     `xaxa1? +  D     `$xaxa1? ( ^ '  B     `xaxa1? V '  B     ` xaxa1? '  B     `xaxa1? '  B     `xaxa1?P =CASH IN    `xaxa1?PK > Gross Profit     `xxaxa1?P> ETotal Cash Inflow    `Lxaxa1?;P >CASH OUT      `xaxa1?P COverhead Expenses    `pxaxa1?P7  @Stock Increase    `\xaxa1? P  ECapital Expenditure    `lxaxa1?P GDepreciation Add Back    `xaxa1? P  5Tax    `xaxa1? Pf  FTotal Cash Outflow    `xaxa1?i P  ; Dividends  d  <1?2X   `xaxa1? P  @ Net Cashflow     `xaxa1? P'  JBuilding Loan Repayments    `xxaxa1? + '  B     `xaxa1?7 * `  B     `xaxa1?7 X   B     ` xaxa1?7   B     `xaxa1?7   B     `Pxaxa1?7 +  B     `<xaxa1?7 P  BDebtors Increase    `xaxa1?H( ^  B     ``xaxa1?H B     `#xaxa1?H B     `&xaxa1?F+  B     `*xaxa1?HP DCreditors Increase    `D/xaxa1?HX  B    <<01?pW )Figures removed in this illustration copy* 2*) hh88H  0@޽h ? 1( 0N0  -(      T4xaxa1?P0   The forecast cashflow indicates that, within current overdraft limits, XYZ Electronics is capable of funding its growth and working capital from internally-generated funds and that positive net cashflows are achievable beyond 1999-00. Assuming that inventory can be reduced to more acceptable levels in 1999-00, the only new debt funding required will be to finance a new building for the Industrial Products Division in 2000/01. XYZ Electronics should achieve zero net debt within 2001-02. Profits generated in overseas markets by XYZ Electronics internationally will be retained in Italy to fund the company s working capital requirements. &Z Z$ hh   HdO1?7;  a 4.5 Funding #hh88H   0@޽h ? 1(8  0N0 `(  d  <1?`d  <1?`p  H{1?7;  p5.0 RESEARCH & DEVELOPMENT#hh88`  c $A ??@  H  0@޽h ? 1(F! 0N0 &b(  d  <1?`d  <1?`pd  <1?`d  <1?`pd  <1?`d  <1?`pR   s *X   0 ^B   6D ^B  6D^B  6DXY^B  6D    64 D wEContinue to Develop Innovative Products in Response to Customer NeedsFF  B  UMeet Product Launch Dates   B s  OOptimise use of R&D Resources  B  A  [)Maintain Technology Edge over Competitors**  Bt J bSales Market Share" ""  B  3Products launched on time Overruns x $ Revenue Lost"44 ""j  B$J   Achievement of Project Milestones Reduced  damage control Low staff turnover in R&D"UU GG   B` Y  3Market Intelligence Patents Competitor Benchmarking"44 GG " <X<K  FKEY OBJECTIVES # 0 K\ TKEY PERFORMANCE INDICATORSXB $ 0D  % Hp1?7; h5.1 Key Objectives#hh88H  0@޽h ? 1(" " 0N0   $J (  $d $ <1?`d $ <1?`pXB $ 01?r , r  $ Txaxa1?6kI  E Key Objective(2 $  fDxaxa'1'))?8 "  |FContinue to Develop Innovative Products in Response to Customer NeedsGG $ T xaxa1? j B Strategies (2  $ H 1?7; d5.2 Strategies#hh88XB $ 01?  $ <1? ` }-Obtain regular, comprehensive market feedback..hh88 $ <"1? Z  jRespond to market feedbackhh88 $ <+1?B Z  v&Introduce New Product Evaluation phase''hh88XB $ 01?z z dB $ <D1? XB $ 01? H $ 0@޽h ? 1(/  0   o (  d  <1?`d  <1?`pXB  01? 8   THxaxa1?~wU P E Key Objective(2   fMxaxa'1'))?D p  [Meet Product Launch Dates&  TRxaxa1?>  B Strategies (2    HW1?7; d5.2 Strategies#hh88XB   01?   <b1? `/ t$Improve product development planning%%hh88  <$n1?@ Z  hImprove project planninghh88  <Lv1? Zn  lImprove usage of consultantshh88XB  01? dB  <D1? P XB  01?P P   <܀1?l `@ 7Improve ease of manufacture - reduce manufacturing cost88hh88XB  01? H  0@޽h ? 1(  0   ' ( #  d  <1?`d  <1?`pXB  01? 8    Txaxa1?wU  E Key Objective(2   fxaxa'1'))?nD  a Optimise use of R&D Resources &   T\xaxa1? p B Strategies (2    H$1?7; d5.2 Strategies#hh88XB   01?    <1? `_ kReview current resource mixhh88  <1?p Z  1Improve use of resources across multiple projects22hh88XB  01?$ $   <D1? `0  iProtect key R&D resourceshh88XB  01? dB  <D1? H  0@޽h ? 1(f  0     (   d   <1?`d   <1?`pXB   01? 8    Txaxa1?  E Key Objective(2    fxaxa'1'))?"D  k)Maintain Technology Edge over Competitors&*)   T8xaxa1?P " B Strategies (2    H1?7; d5.2 Strategies#hh88XB   01?r r   <1? ` y)Increase frequency of technology advances**hh88   <1? Z  GForecast future trends in customer requirements and technology advancesHHhh88   <1?b Z  v&Investigate other imaging technologies''hh88XB   01? dB   <D1?r  XB   01?     <1?t `  p Protect innovations with patents!!hh88XB   01? H   0@޽h ? 1(;? 0N0   c(   d   <1?`   HX1?7;: c 6.0 MARKETING#hh88   TA S?1?H0 X S$ 0 0H   0@޽h ? 1(A 0N0 og01(    H+1?7; h6.1 Key Objectives#hh88R  s *0R  s *0`XB  0DP Q `XB  0D`0aXB  0D0XB  0D_ 0` XB  0D 0 XB  0D_ 0` XB   0D 0  ! 0 897I  GMaintain High Margins " 0h=7P  2Capitalise on Presence in Australia, USA and Italy 33 ( # 0 B7P ?  k9Build and Leverage XYZ Electronics Brand as Global Leader:: $ <F 7 }  \*Become No 1 in Consumer Products Worldwide++ % 0L@ 7  U#Become Recognised as No 1 Worldwide$$ & 0pO 7 ~  Y'Extend the Market for Consumer Products(( ' <UIU y  ] Gross Margins" "" ( 0^sU  w'Seamless service/support infrastructure"(( "" ) <j#U  aBrand recognition" GG * <r| U   r"Unsolicited enquiries Market share"## "" + <| U   oProportion of First Time Buyers"   "" , < U B  r"Unsolicited enquiries Market share"## GG - <d U v? w'Proportion of direct sales Sales margin"(( "" . <0<g  FKEY OBJECTIVES / 0 \ TKEY PERFORMANCE INDICATORSXB 0 0DP P  1 0 VP E vDAchieve Greater Control over Consumer Products Distribution ChannelsEEH  0@޽h ? 1(  0 ~ v @, ( 09 6 , , H@1?7; h6.1 Key Objectives#hh88R , s *`0R , s *p0p XB , 0DpP Q p XB , 0D0XB , 0Dp0qXB  , 0D 0   , 07I  7Achieve Recognition as a Worldwide Centre of Excellence88"  , 0@ 7 Q r6Establish Effective Control over Distribution Channels 77 , 00  Z(Identify and Commercialise a New Product)) , 0* 7 p  j8Maintain our Excellent Reputation for Ethics and Service99 , <U  r"Market share Unsolicited enquiries"## "" , 0U 0I s#Commission expenses as % of revenue"$$ "" , <U   ~.Product launched Sales revenue for new product"// "" , <de U %  dCustomer perceptions" GG , <$g  FKEY OBJECTIVES , 0 ~  TKEY PERFORMANCE INDICATORSXB , 0D`P P H , 0@޽h ? 1( B 0N0 : 2 P'$ (  $d $ <1?`d $ <1?`pd $ <1?`d $ <1?` $ H1?7; d6.2 Strategies#hh88XB $ 01? 9  $ Txaxa1?~ h E Key Objective(2 $  fxaxa'1'))?X@  WMaintain High Margins& $ T#xaxa1?  B Strategies (2 XB $ 01?  XB $ 01?4 4 $ H(1? Tq gDevelop brand promotionhh88 $ <11? ZZ ?Develop existing products/technologies into new market segments@@hh88 $ <;1? Z*  DDevelop recognition as market leader in innovation of product designEEhh88XB $ 01?D D  $ <|F1? `  p Maintain market leading position!!hh88 !$ <Q1?P `$ |,Maintain pricing structure with high margins--hh88dB %$ <D1? 4XB &$ 01? XB '$ 01?N N H $ 0@޽h ? 1(y  0N0   `0 ( @  0d 0 <1?`d 0 <1?`pd 0 <1?`d 0 <1?` 0 Ho1?7; d6.2 Strategies#hh88XB 0 01? 8  0 Tyxaxa1?wU j E Key Objective(2<  0  f~xaxa'1'))?*E  4 Capitalise on Presence in Australia, USA and Italy <43 *  0 Txaxa1?  B Strategies (2 XB 0 01? XB 0 01?j j  0 <41?r ` z*Establish corporate marketing plan/program++hh88 0 <1? Z  3Control all XYZ Electronics communications directly44hh88 0 <1?j Z  nFully develop and use databasehh88dB 0 <D1? j XB 0 01?  0 <t1? ` s#Coordinate promotions between zones$$hh88XB 0 01?  H 0 0@޽h ? 1(  0N0 L D p8(  8d 8 <1?`d 8 <1?`pd 8 <1?`d 8 <1?` 8 Hd1?7; d6.2 Strategies#hh88XB 8 01? 8   8 Txaxa1?wU  E Key Objective(2  8  fxaxa'1'))?VE  9Build and Leverage XYZ Electronics Brand as Global Leader0:9  8 Txaxa1?^ 0 B Strategies (2 XB 8 01?  8 <h1? `V nCorporate promotional activityhh88 8 <x1? Z  t$Corporate public relations programme%%hh88dB 8 <D1? S XB 8 01?L L H 8 0@޽h ? 1(  0N0 [ S @ ( h6 @d @ <1?`d @ <1?`d @ <1?` @ Hd1?7; d6.2 Strategies#hh88XB @ 01?T 8 T  @ TDxaxa1?wU  E Key Objective(2  @  fHxaxa'1'))?E  j*Become No 1 in Consumer Products Worldwide$++  @ T@xaxa1? b B Strategies (2 XB @ 01?\ \XB @ 01?; ;  @ <#1? ` dImprove product linehh88 @ <-1?w Z lAggressive marketing programhh88 @ <h81? Z  w'Develop international marketing program((hh88dB @ <D1?a XB @ 01?7 7 @ <A1? `k  9Aggressive attack on competitors and competitive products::hh88XB @ 01? H @ 0@޽h ? 1(^  0N0   H ( @  Hd H <1?`d H <1?`d H <1?` H H_1?7; d6.2 Strategies#hh88XB H 01? 8  H Tixaxa1?NwU  E Key Objective(2  H  fnxaxa'1'))?E 4  o#Become Recognised as No 1 Worldwide0$#  H Tsxaxa1?  B Strategies (2 XB H 01?p pXB H 01?N N  H <Xx1? `# x(Establish presence in key target markets))hh88 H <h1? Z  EBuild linkages with Consumer Products distributors and service agentsFFhh88dB H <D1?o XB H 01?   H <1?{ `  MCollaborate with relevant research facilities in Australia, US, UK and EuropeNNhh88XB H 01?  H <1?J ` y)Widely promote XYZ Electronics technology**hh88 H <41? f  oBuild alliances in health-care hh88XB H 01? H H 0@޽h ? 1(  0N0 t l P (   Pd P <1?`d P <1?`d P <1?` P H(1?7; d6.2 Strategies#hh88XB P 01? 8  P Thxaxa1?0B  E Key Objective(2  P  flxaxa'1'))?E L  ) Extend the Market for Consumer Products <)(  P T@xaxa1?!  B Strategies (2 XB P 01?a aXB P 01?  P <p1?p `D /Extend promotion beyond existing media segments00hh88 P <1?p Z  KReview the use of existing technology in alternative applications & marketsLLhh88 P H$1? Z,  0Review bio-technology and other market potential11hh88dB P <D1?_ XB P 01? H P 0@޽h ? 1(  0N0   X (  Xd X <1?`d X <1?`d X <1?` X H1?7; d6.2 Strategies#hh88XB X 01?z 8 z  X T`xaxa1?P " E Key Objective(26  X  f0 xaxa'1'))?E *  H Achieve Greater Control over Consumer Products Distribution Channels <HG  X T|'xaxa1?  B Strategies (2 XB X 01? XB X 01?  X <*1? `` }-Define consumer product distribution channels..hh88 X <831? Z ;Develop direct communications between dealers and consumers<<hh88  X <+1?b Z  ODevelop tight control and communications with non-English speaking distributorsPPhh88dB X <D1? BXB X 01?  X <H1?Z `"  fReview product pricinghh88XB X 01?  X <I1? ` {+Establish contracts with Australian dealers,,hh88XB X 01?B BH X 0@޽h ? 1(M  0N0   `u (   `d ` <1?`d ` <1?`d ` <1?` ` H4p1?7; d6.2 Strategies#hh88XB ` 01? 8  ` Ttzxaxa1?nwU @ E Key Objective(2#  `  fxxaxa'1'))?E 0  )Achieve Recognition as a Worldwide Centre&*)#  ` THxaxa1?0  B Strategies (2 XB ` 01? XB ` 01?" "  ` <x1? ` jResearch Australian markethh88 ` <1? Z 7Develop marketing strategy for Australian Food Industry88hh88 ` <,1?< Z  =Achieve accreditation by internationally-recognised authority>>hh88dB ` <D1? pXB ` 01?  ` <(1? `. kLicense technology overseashh88XB ` 01?b b  ` <ܳ1? `  z*Research Industrial market internationally++hh88XB ` 01?p pH ` 0@޽h ? 1(  0N0   h/ (  hd h <1?`d h <1?`pd h <1?`d h <1?` h H 1?7; d6.2 Strategies#hh88XB h 01?r 8 r  h TLxaxa1?wU  E Key Objective(2L  h  f$xaxa'1'))?"E  < Establish Effective Control over Distribution Channels ^8;  h Txaxa1?  B Strategies (2 XB h 01?  XB h 01?  h <t1?~ `F ePrepare Business Planhh88 h <1? Z  kConduct joint market visitshh88 h <1?D Z  `Review Agreementhh88dB h <D1?% XB h 01?v v H h 0@޽h ? 1(o  0N0  p(   pd p <1?`d p <1?`d p <1?` p H4!1?7; d6.2 Strategies#hh88XB p 01?R8 R p Tt+xaxa1?wU  E Key Objective(2=  p  fL0xaxa'1'))?E   - Identify and Commercialise a New Product ^*,  p T:xaxa1?  B Strategies (2 XB p 01?   p <<1?~ ` u%Establish alliances with Universities&&hh88 p <=1? Z  r"Evaluate new product opportunities##hh88dB p <D1?% ` XB p 01?^ ^ H p 0@޽h ? 1(  0N0 P H x (  xd x <1?`d x <1?`d x <1?` x H4f1?7; d6.2 Strategies#hh88XB x 01? 8  x Ttpxaxa1?wU  E Key Objective(2N  x  fLuxaxa'1'))?LE  > Maintain our Excellent Reputation for Ethics and Service ^:=  x Txaxa1?` 2 B Strategies (2 XB x 01?  x <1? ` /Develop affirmative ethics and service policies00hh88 x <1?P Z w'Develop service policies and procedures((hh88dB x <D1? @XB x 01?  x <1?H `  u%Improve communications with customers&&hh88XB x 01?@ @ x <p1?@ `  r"Employ people with the same values##hh882 x <D1?\ `0 vIn foreign markets, use locals for  local business customs <<hh88XB x 01? XB x 01? H x 0@޽h ? 1(P 0N0 JB (  d  <1?`  HH1?7; d7.0 OPERATIONS#hh88R  C *A bd06449_?' H  0@޽h ? 1(R 0N0 "0( xa d  <1?`d  <1?`p  Hh1?7; h7.1 Key Objectives#hh88R  s *0R   s *0XB   0DP Q XB   0D0XB   0D0XB   0D 0 XB  0D 0 XB  0D 0 XB  0D0  0*7I p c1Establish and Maintain a Safe Working Environment22  0|7  x<Successfully Integrate Product Development within Operations ==  <_7   [)Accelerate Industrial Product Development**  0H 0  d2Integrate procedures to meet Customer Requirements33  04 z 7 :  ^,Progress towards Zero Defect Quality Status--  <H/U _u oLost time accidents Near misses"   ""  0U 0 mOn-time product release dates" ""  <P"XP   `Product launched" GG  <+ P   y)Warranty costs Product returns Complaints"** GG  <x6lg @ FKEY OBJECTIVES  0@=  TKEY PERFORMANCE INDICATORSXB  0DP P   0/ 0  ^,Develop Objective Diagnostic Test Procedures--  0C+0 q e3Eliminate Crisis Management in Production Start-ups44  <Hq P = y)Warranty costs Product returns Complaints"** GGXB   0D0 ! <T P f  aCustomer feedback" GG " <^uP 5 hOn time product launches" GGH  0@޽h ? 1(  0N0   45 (  d  <1?`  Hd{1?7; h7.1 Key Objectives#hh88R   s *00R ! s *@0 XB " 0D@P Q XB # 0D0XB $ 0D@0A ) 07I Y W%Continue to Reduce Manufacturing Cost&& * 0ԋ#7  d(Establish Production Facilities in Italy )) , 0|0 `  V$Maintain Inventory at Optimum Levels%% - <x_U = z*Gross margins Reductions in standard costs"++ "" . 0D$U 0 fFacilities established" "" 0 <Pg p FKEY OBJECTIVES 1 0N  TKEY PERFORMANCE INDICATORSXB 2 0D0P P  4 <P   $Stockturn Stockouts Stock write-offs"%% GGH  0@޽h ? 1(  0N0   0< (  d  <1?`  H1?7; d7.2 Strategies#hh88XB  01? 8   Txaxa1?wU b E Key Objective(2G   fLxaxa'1'))?E X  7 Establish and Maintain a Safe Working Environment ^36  Txaxa1?   B Strategies (2 XB   01?    <T1? ` KEngage external expert to guide and provide advice on OH&S on regular basisLLhh88  <1? ZP  x(Educate staff in safe working procedures))hh88dB  <D1? XB  01?   <$1?r `  s#Maintain and support OH&S Committee$$hh88XB  01? H  0@޽h ? 1(R  0N0   @z ( !  d  <1?`  H1?7; d7.2 Strategies#hh88XB  01? 8   T(xaxa1?wU  E Key Objective(2R   f3xaxa'1'))?PE  B Successfully Integrate Product Development within Operations ^>A  T4xaxa1? b B Strategies (2 XB   01? XB   01?   <:1? `,  v&Develop information collection systems''hh88  <C1?< Z  0Establish goals for Consumer product development11hh88  <4N1?" Zp x(Establish Product Development facilities))hh88dB  <D1? XB  01?   <X1? `F w'Define the scope of Product Development((hh88XB  01? H  0@޽h ? 1(  0N0 ^ V P( ܮA5 d  <1?`  Hxt1?7; d7.2 Strategies#hh88XB  01?r 8 r   Txaxa1?<  E Key Objective(2    fh~xaxa'1'))?E (  w+ Accelerate Industrial Product Development 0+,  TXxaxa1?h : B Strategies (2 XB   01?   <x1?B Z  u%Establish Industrial R&D project team&&hh88  <1? Z  y)Prepare and submit IR&D Grant application**hh88dB  <D1? XB  01?   <,1? ` 4Prepare detailed 3-year Business Plan for Industrial55hh88XB  01?x x H  0@޽h ? 1( 0N0 :2` ( 0  d  <1?`  H<1?7; d7.2 Strategies#hh88XB  01?P 8 P   T|xaxa1?,  E Key Objective(2    fxaxa'1'))?E  t2Integrate procedures to meet Customer Requirements&32  Thxaxa1? p B Strategies (2 XB   01?\ \  <01? Z  5Customer follow-up post rework to ensure satisfaction66hh88dB  <D1?\    <1?0 ` PCoordinated reporting, tracking and analysis of customer complaints company-wideQQhh88XB  01? H  0@޽h ? 1(  0N0 x p p ( , d  <1?`d  <1?`p  Hx1?7; d7.2 Strategies#hh88XB  01? 8   T xaxa1?  E Key Objective(2   fxaxa'1'))?^E  a+Progress towards Zero Defect Quality Status,,  Txaxa1?$  B Strategies (2 XB   01?F FXB   01?, ,   <`1?X Z  DEncourage XYZ Electronics suppliers to use designed test proceduresEEhh88  <1? Z v&100% finished product testing in-house''hh88dB  <D1?F 2 XB  01?   </1?  `z IEstablish clear specifications for product performance and test protocolsJJhh88XB  01?\ \  <91? fR  x(Standardise where possible on components))hh88  <`D1? f  s#Train staff in quality requirements$$hh88XB  01? H  0@޽h ? 1(B 0N0  j(  d  <1?`  H`1?7; d7.2 Strategies#hh88XB  01?^8 ^  Tkxaxa1?  E Key Objective(2   f pxaxa'1'))?E   d. Develop Objective Diagnostic Test Procedures //  T`txaxa1?  B Strategies (2 XB   01?- -  <x1? ` lReview and list requirementshh88  <؂1?X Z  iEstablish test facilitieshh88dB  <D1?+ XB  01? H  0@޽h ? 1(u 0N0   ( H7A d  <1?`  H1?7; d7.2 Strategies#hh88XB  01?8   Tةxaxa1?wU ` E Key Objective(2   fܮxaxa'1'))?E b  k5 Eliminate Crisis Management in Production Start-ups 66   T0xaxa1?  B Strategies (2 XB   01?- -  <1? ` {+Improve estimation of production lead-times,,hh88  <1?X Z,  6Review policies and practices for new product launches77hh88dB  <D1?+ P XB  01?D D H  0@޽h ? 1(  0N0 * "  ( _ d  <1?`  H1?7; d7.2 Strategies#hh88XB  01?& 8 &   T@xaxa1?wU  E Key Objective(2   fxaxa'1'))?pE  ]' Continue to Reduce Manufacturing Cost ((  Txaxa1?  B Strategies (2 XB   01?} }    <T1?P ` PBring in-house/automate production of mechanical components where cost justifiedQQhh88  <1?D Z z*Establish dual sourcing for key components++hh88dB  <D1?{ XB  01?` `   <X1?0 `  x(Standardise on components where possible))hh88   <1? `  +Design for procurability manufacturability ,, hh88XB  01?, , XB  01?   <"1? ` 1Conduct Value Analysis for all product components22hh88XB  01? H  0@޽h ? 1(  0N0 C ; (  d  <1?`  HD@1?7; d7.2 Strategies#hh88XB  01? 8   TJxaxa1?`wU 2 E Key Objective(2   fOxaxa'1'))?E X  `* Establish Production Facilities in Italy ++  TSxaxa1?n @ B Strategies (2 XB   01? XB   01?   <X1? `f |,Develop manufacture of solid-state circuitry--hh88  <X1? Z  /Set guidelines for authority and responsibility00hh88  <|m1? Z  s#Implement business operating system$$hh88dB  <D1? XB  01? H  0@޽h ? 1(  0N0 o g  (  d  <1?`  HD1?7; d7.2 Strategies#hh88XB  01? 8   Txaxa1?wU  E Key Objective(2   fxaxa'1'))?@E  \& Maintain Inventory at Optimum Levels ''  Txaxa1?   B Strategies (2 XB   01?   <1? `t 3Evaluate Economic Order Quantity (EOQ) optimisation44hh88  <d1?@ Z  iImprove sales forecastinghh88  <1?h Z  s#Enforce supplier delivery schedules$$hh88dB  <D1? XB  01?   <1? `  kConduct supply chain reviewhh88XB  01?  XB  01? H  0@޽h ? 1(a 0N0 A(  d  <1?`d  <1?`d  <1?`  TA ?1?C X $ 0 0  H`1?7; i8.0 HUMAN RESOURCES#hh88H  0@޽h ? 1(b 0N0 ,$($( X\ tP $d $ <1?`d $ <1?`d $ <1?`  $ H$1?7; h8.1 Key Objectives#hh88R  $ s *T0 $ < g  FKEY OBJECTIVES $ 0r  TKEY PERFORMANCE INDICATORSXB $ 0DTP P  8 j0p ($j0p`  $ 0j0bfB $ 6DP jQ pfB $ 6D506fB $ 6D 0 fB $ 6D 0 fB $ 6D 0 fB $ 6D`0b $ 67 k PReduce Stress Levels  $ 60 I c  }KAchieve Effective Communication & Understanding throughout the OrganisationLL $ 67  k9Create and Maintain a Contented, Well-Motivated Workforce:: $ Bp"U k7 9Staff turnover Staff perceptions Achievement of deadlines":: "" $ Bh5P l ,  aStaff perceptions" GG  $ 6p80C    T"Continue to Develop OH&S Processes## !$ 6L40   MEliminate Key Resource Risk "$ B4@P {  w'Accidents Near misses Staff perceptions"(( GG %$ B> , TTxaxa1?0  B Strategies (2 XB , 01?W W , <1? ` u%Maintain competitive salary structure&&hh88 , <1? ZL hProvide challenging jobshh88 , <1? Z.  LProvide a conducive work  environment ''hh88dB , <D1?W @XB , 01?  , <$1? `  r"Maintain flat management structure##hh88XB , 01? XB , 01?l l  , <ܯ1? `  |,Provide opportunities for career development--hh88XB , 01?t t  , <H1? ` s#Establish HR policies and practices$$hh88XB , 01?@ @H , 0@޽h ? 1(8  0N0   ` ( @=,z` d  <1?`d  <1?`d  <1?`  HT1?7; d8.2 Strategies#hh88XB   01? 8    Txaxa1?  E Key Objective(2     flxaxa'1'))?E o   Reduce Stress Levels V   Txaxa1?  B Strategies (2 XB  01?^ ^   <1?2 ` MMonitor workloads and skill requirements, and compare with staff capabilitiesNNhh88  <$1? Zk  r"Set realistic timelines/ deadlines##hh88  < 1? Z  dEnforce Annual Leavehh88dB  <D1?^ s XB  01?   <T1?K `  iMonitor stress indicatorshh88XB  01?O O XB  01?f f   <1? `  u%Establish corporate fitness programme&&hh88XB  01? H  0@޽h ? 1(  0N0 L D (  d  <1?`d  <1?`d  <1?`  H`=1?7; d8.2 Strategies#hh88XB   01? 8    TGxaxa1?  E Key Objective(2Y    fLxaxa'1'))?ZE  Q Achieve Effective Communication & Understanding throughout the Organisation VOO   T@Txaxa1?8   B Strategies (2 XB  01?   <Y1? ` 8Keep everyone informed on company direction and progress99hh88  <c1? Zp  8Establish effective inter-office communication processes99hh88XB  01?~ ~ dB  <D1? H  0@޽h ? 1(  0N0   C (  d  <1?`d  <1?`d  <1?`  H1?7; d8.2 Strategies#hh88XB   01? 8    Txaxa1?  E Key Objective(2    fxaxa'1'))?E p  x( Continue to Develop OH&S Processes 4)%   TXxaxa1?` 2 B Strategies (2 XB  01?X X  <l1? ` oDevelop Company policy document hh88  <,1? Z _Implement HACCPhh88  <<1?@ Z  nReport quarterly to Managementhh88dB  <D1?X XB  01?, ,  <1?P `  jConduct independent auditshh88XB  01? XB  01?    <d1? ` PItaly and USA to implement OH&S systems, adapted to local conditions/regulationsQQhh88XB  01?  H  0@޽h ? 1(  0N0   0: ( @l d  <1?`d  <1?`d  <1?`  H1?7; d8.2 Strategies#hh88XB   01? 8    Txaxa1? b E Key Objective(2    fxaxa'1'))?E R  q! Eliminate Key Resource Risk 4"   Ttxaxa1?   B Strategies (2 XB  01?h h  <1? `Z 7Determine appropriate strategies for critical personnel88hh88  <D 1? ZB  mPay market salaries or betterhh88  <1? Z"  z*Establish profit-sharing for all employees++hh88XB  01?   <1? `  8Establish incentive programme for Managers based on KPIs994hh88XB  01?n n XB  01? dB  <D1?r H  0@޽h ? 1( 0N0 {s@  (  d  <1?`d  <1?`pd  <1?`d  <1?`pd  <1?`d  <1?`p  Hp<1?7; k9.0 FINANCE & SYSTEMS#hh88`  c $A N??/  NH  0@޽h ? 1( 0N0 e]P( $D?H d  <1?`d  <1?`pd  <1?`d  <1?`pd  <1?`d  <1?`p  H[1?7; h9.1 Key Objectives#hh88R   s *00R   s *@0 XB   0D@P Q XB   0D0XB   0D@0AXB  0D 0 XB  0D? 0@ XB  0D 0   0gZ7I  j8Improve Project Expenditure Tracking & Reporting Systems99  0hm7 ' z>Implement System for Allocation of R&D Costs to Business Units ??  <q7 O  \*Implement Effective MIS for Business Units++  <v 7  _-Standardise Systems in Australia, USA & Italy..  <D{ 7 a  OMaintain Conservative Gearing  <~U R^ bOn budget projects" ""  0̉U  /Perception of value for money by Business Units"00 ""  <_U   2Achievement of budgets Ability to answer questions"33 GG  < U +  r"Systems in place On time reporting"## ""  <l U Li  dDebt to equity ratio" GG  <Dg p FKEY OBJECTIVES  0N  TKEY PERFORMANCE INDICATORSXB  0D0P P H  0@޽h ? 1()  0N0   `+ Q ( v  d   <1?`d   <1?`pd   <1?`d   <1?`pd   <1?`d   <1?`p   H1?7; d9.2 Strategies#hh88XB   01?x 8 x    T@xaxa1?NwU  E Key Objective(2"    fDxaxa'1'))?E (  < Improve Project Expenditure Tracking & Reporting Systems 4=: !  Txaxa1?!  B Strategies (2 XB %  01?a aXB &  01?$ $  '  <1?p D FImplement time recording for R&D and Production in Australia and ItalyGGhh88 (  <1?   w'Establish standard times for production((hh88 )  H1?   ;Train staff in manufacturing management information systems<<hh88dB *  <D1?_ 0 XB +  01?x x H   0@޽h ? 1(F  0N0   p(n (  (d ( <1?`d ( <1?`pd ( <1?`d ( <1?`pd ( <1?`d ( <1?`p ( H 1?7; d9.2 Strategies#hh88XB  ( 01? 8   ( TT+xaxa1?`wU 2 E Key Objective(2(  (  f*xaxa'1'))?E F  B Implement System for Allocation of R&D Costs to Business Units 4C@  ( T5xaxa1?  B Strategies (2 XB ( 01?a aXB ( 01?  ( <:1?4 ` SBusiness Units to define R&D requirements and budgets in consultation with R&D DeptTThh88 ( <hE1? Z  2Establish policies and systems for cost allocation33hh88 ( <:1? Zj  FIntroduce ROI evaluation for investment in R&D and product developmentGGhh88dB ( <D1?_ XB ( 01? H ( 0@޽h ? 1(  0N0   0' ( A? 0d 0 <1?`d 0 <1?`pd 0 <1?`d 0 <1?`pd 0 <1?`d 0 <1?`p 0 Hxn1?7; d9.2 Strategies#hh88XB  0 01? 8   0 Txxaxa1?wU V E Key Objective(2  0  f}xaxa'1'))?E L  |. Implement Effective MIS for Business Units 2/,  0 T4xaxa1?!  B Strategies (2 XB 0 01?a aXB 0 01?  0 <81?p `D {+Strengthen Administrative/Finance resources,,hh88 0 <1?p Z  KEstablish information requirements at Board and Business Unit Manager levelLLhh88 0 <1? Z,  t$Install new systems in USA and Italy%%hh88dB 0 <D1?_ XB 0 01? H 0 0@޽h ? 1(  0N0 6 . 8 ( @޽h 8d 8 <1?`d 8 <1?`pd 8 <1?`d 8 <1?`pd 8 <1?`d 8 <1?`p 8 H1?7; d9.2 Strategies#hh88XB  8 01?* 3 *   8 Txaxa1?  E Key Objective(2  8  fxaxa'1'))?z@  g1 Standardise Systems in Australia, USA & Italy 22  8 TXxaxa1?n @ B Strategies (2 XB  8 01?4 l XB 8 01?2 2XB 8 01?0 0  8 <1? ` eImplement new systemshh88 8 <P1?p Z  q!Implement Virtual Private Network""hh88 8 <1? Z  t$Investigate on-line business process%%hh88XB 8 01?` ` H 8 0@޽h ? 1( 0N0 5-@ (  @d @ <1?`d @ <1?`pd @ <1?`d @ <1?`pd @ <1?`d @ <1?`p @ H41?7; d9.2 Strategies#hh88XB  @ 01?N 8 N   @ Ttxaxa1?HwU  E Key Objective(2  @  fxxaxa'1'))?E   W! Maintain Conservative Gearing ""  @ Txaxa1?  B Strategies (2 XB @ 01?  @ <1? `0 s#Reduce stock levels and retire debt$$hh88 @ < *1? Z {+Retain 50% net earnings for working capital,,hh88 @ <31?@ Z  ZRetain XYZ Electronics International profits in Italy for growth and working capital needs[[hh88dB @ <D1? XB @ 01?D D @ <>1? `  @If necessary, borrow for Australian working capital requirementsAAhh88XB @ 01?T T XB @ 01?  @ <K1? ` }Maximise R&D grants  hh88XB @ 01?  H @ 0@޽h ? 1(t 0N0  (  d  <1?`d  <1?`pd  <1?`d  <1?`pd  <1?`d  <1?`py   <Ph0 T  Loss of key people Breach of security Infringement of Patents Product liability Millennium Bug Failure of key suppliers/critical components Bad debts New technologies Legislation Loss of data 93 ""   H u1?7; e10.1 Key Risks#hh88H  0@޽h ? 1(? 0 L(   L L Hl1?7; g11.0 ACTION PLAN#hh88` L c $A O??"  OH L 0@޽h ? 1(@  0    (  d  <1? *  Zh=sKsK1? 8 e1  mmGGd  <1?28d  <1?2*d  <1?v 6  ZȨ=sKsK1? v A e1  H$$HHlld  <1? ;Ad   <1?;6d   <1?v 6   Z=sKsK1? v A e1  H$$HHlld   <1? ;Ad   <1?;6d  <1? E  Zp=sKsK1? ^ e1  H$$HHlld  <1?.^d  <1?.E   H1 ?!:w   =  3 r=bf bf 1 ? ^  = " H  0g ? a( 0 OG(  d  <1? *  Z=sKsK1? 8 e2  mmGGd  <1?28d  <1?2*   H1 ?!:w   =  3 r=bf bf 1 ? ^  = " H  0g ? a(@  0   , (  ,d , <1? * , Zx_sKsK1? 8 e4  mmGGd , <1?28d , <1?2*d , <1?v 6 , Z+_sKsK1? v A e2  H$$HHlld , <1? ;Ad  , <1?;6d  , <1?v 6  , ZL3_sKsK1? v A e2  H$$HHlld  , <1? ;Ad  , <1?;6d , <1? 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